FAQs

1. What types of products does Kitchora offer?
Kitchora offers a wide range of high-quality kitchen equipment, cookware, utensils, and accessories designed to make cooking easier, faster, and more enjoyable.

2. Are your products suitable for both home and professional use?
Yes. Our products are carefully selected to meet the needs of both home cooks and professional chefs who value quality, durability, and performance.

3. How can I place an order?
Simply browse our store, add your desired items to the cart, and proceed to checkout. You can pay securely using any of our available payment methods.

4. Do you offer international shipping?
Yes. We ship to most countries worldwide. Shipping fees and delivery times vary depending on your location and will be calculated at checkout.

5. How long does delivery take?
Delivery times depend on your location and the product ordered. Most orders are processed within 1–3 business days. You will receive a tracking number once your order has shipped.

6. Can I return or exchange an item?
Yes. We accept returns and exchanges within 14 days of delivery, provided the item is unused, undamaged, and in its original packaging. Please refer to our Return Policy for full details.

7. What if I receive a damaged or wrong item?
We’re sorry for any inconvenience. Please contact us at rogerscameryn31@gmail.com within 48 hours of receiving your order, and our support team will resolve the issue as quickly as possible.

8. How can I contact customer support?
You can reach our customer service team at rogerscameryn31@gmail.com or through our Contact Us page. We respond to all inquiries within 24–48 hours.